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SECURITY
Protecting your online ordering information on pucciManuli.com is very important to us. We are committed to handling this information safely and securely. All personal information and credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. When the letters “http” in the URL address change to “https,” the “s” indicates you are in a secure area employing SSL (your browser may also notify you with a pop-up message letting you know you are about to enter a secure area).
For your added protection, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been lost or stolen. We also verify the “Bill to” address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. If we experience such difficulties, we will contact you and you may wish to provide another credit card.
Furthermore, under the Fair Credit Billing Act, the maximum that your bank can require you pay for any fraudulent charge on your credit card is $50. Should you ever suspect a fraudulent charge on your credit card, please notify your credit card company immediately as you would for any other unauthorized charge.
Order by Phone
While making a credit card purchase on our web-site is just as safe as it is by telephone, if you prefer to order merchandise from our web-site by phone, please don’t hesitate to call us at 248-288-4410 Monday through Friday 9:00am to 5:00pm. We are happy to help you.
Please note: E-mail is NOT encrypted, so please do not transmit your credit card information via e-mail.
PRIVACY
At pucciManuli.com, your privacy is of the utmost importance to us. We do not sell, trade or rent any client or gift recipient’s personal information (including email addresses) to any third party. Nor do we share this information with any third party, except to the extent necessary to fulfill your order (e.g. shipping company) or when the third party is acting strictly on behalf of pucciManuli.com with no independent right to use the information we provide. (We will disclose personal information in the event that we are required to by law.)
Information Collection
Our order form collects client contact information including, but not limited to, name, address, telephone number, email address and credit card information needed to process and bill your order. The contact information is used to send information about orders and our company to our clients, fulfill orders and/or contact clients when necessary for client service and/or questions about your order. We also collect contact information about gift recipients to ensure correct gift delivery.
Client Communication
On occasion, we may send out information about new items or features and/or special offers to our valued clients and gift recipients. The recipient may always opt out of receiving future mailings.
Clients may join our mailing list at any time by choosing to register on our web-site. To unsubscribe, simply send an email to clientservice@puccimanuli.com stating “please remove me from your mailing list” in the subject line of the email, and we will remove your name and email address from any future mailings immediately.
Children’s Privacy
pucciManuli.com’s web-site is a general audience web-site. We do not collect or maintain information from children that we know are under the age of 18. In our shopping basket, we tell children under 18 years of age that they must seek assistance from a parent or guardian to make a purchase on our web-site.
Children under the age of 18 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental controls and other web filtering technology to supervise children’s access to the internet.
Cookies
A “cookie” is a small data file stored by your web browser on your computer’s hard drive. This cookie allows us to recognize only your computer (not who is using your computer) upon entering our web-site by associating the identification numbers in the cookie with other client information you may have provided us.
We use cookies to keep track of what you have placed in your shopping basket and to remember you when you return to our web-site. We also use cookies to identify the web pages you click on during your visit as well as the web-site you were visiting immediately before clicking on puccimanuli.com.
Use and Disclosure of Information
We use the information we obtain from cookies to improve our web-site design, product assortments, client service and specials/features. You can disable cookies on your computer at any time in your preferences or options menu in your browser. However, please note, if you decide to disable cookies on your computer, it is possible that some parts of our web-site may not operate correctly as a result.
We may also provide aggregate statistics about our clients, sales, traffic patterns and related web-site information to select reputable third party vendors, but theses statistics will never include any identifying personal information.
Links to Other Sites
pucciManuli may occasionally provide web-site links to independently owned, controlled and/or operated web-sites whose content we have found of possible interest to our clients. In many cases (but not always), the links represent cooperative projects or mutual links established with the organizations connected to these sites. While we initially visit these sites to which we directly link, please note that we do not monitor or control the content that appears on these sites and such content may be consistently changing. We encourage you to read these linked sites’ privacy policies before navigating through them and/or submitting any personal information.
Changes to this Policy
As we continue to develop our web-site and take advantage of advances in technology to improve the services we offer, this privacy policy will likely change. We, therefore, encourage you to refer to this policy on an ongoing basis so that you always understand our current privacy policy.
This privacy policy was last updated on 9 June 2006.
